The Blog
Read articles about entrepreneurship, design, leadership, and spirituality.
4 steps to help your team work efficiently, from home during a pandemic.
If you are among the many leaders in areas greatly affected by a pandemic like the Coronavirus (COVID-19) – You may find yourself facing the decision to work remotely or to close your doors. If you're contemplating the idea of letting your staff work remotely, where...
Retain customers for life with a personalization strategy.
There was a time when the average person would not use their real name on the internet. Coming up with a clever username was an art. It involved combining your hobby with your gender and the year we were born or graduated (skaterboy88 or soccerchic91). In the...
Clarity gives you the authority to be prescriptive.
No one wants a doctor to perform open-heart surgery if they’re suffering from a Vitamin D deficiency. Bloodwork gives the doctor the clarity and the authority to prescribe. Why then do we treat every business book, workshop, or online course as the miracle drug? We...
Why I focus on Customer Experience Strategy.
For the last 16 years many of you have known me as the guy who designed apps, websites and logos. In the past year my passion for improving the experience of products and services has led me to a career transition! 😱 Whenever I took on a client project (a new website...
The Hidden Cost of Hesitation.
Photo by Clark Tibbs on Unsplash The Paralysis of Perfection. Why is it so hard for me to write an article about my experiences, subjects I’m fluent in? Why did it take me two and a half years and $20,000 to make a 5-page website that still isn’t live? Why did it take...
How to Delegate aspects of your role in 5 easy steps.
As a small business owner, solopreneur or entrepreneur we find ourselves wearing many hats. Within the same day, we may find ourselves meeting with future clients, drafting proposals, project managing the team, executing the work, and handling customer service. For a...